The whole formula, in public

How your score is worked out.

Your score answers one question: when someone asks an AI who to call, how often is it you? That is the entire number. Here is every step of it, so you can check our work, and so you can go and ask the same questions yourself.

We ask the questions your customers actually type.

Not “is my business online”. The real ones. Who should I hire to sell my house in Campbell? Who should I call to fix my furnace in Salt Lake City? We build them from what people in your town genuinely search for, and we always name the town, because that is how a buyer asks.

Then we count what comes back, word for word. Your report shows you the answers.

We ask four assistants, not one.

This matters more than anything else on this page. We tested it: we asked the same 40 questions across all four assistants, in eight trades, and compared who each one recommended. They agreed with each other between 4% and 14% of the time.

So asking one assistant does not give you a rough idea of the answer. It gives you a different answer. One real business we measured was named in five out of five Gemini answers and one out of five Perplexity answers. Ask only Perplexity and you would call that business invisible, and you would be wrong.

ChatGPT

61% of the score

The one most of your customers are actually using.

Gemini

20% of the score

Comes built into Android phones and Google accounts, so people land in it without choosing it.

Claude

14% of the score

Smaller, and leans business and professional.

Perplexity

5% of the score

The smallest of the four. Under one customer in twenty.

The weights are how many people use each one, not how much we like it. Gemini hands out more names per answer than any of the four and earns nothing extra for it, because a recommendation nobody sees is worth nothing.

Being named is not all or nothing.

Top of the list is the call. Fifth on the list is still a call sometimes. Both are worth more than being left out. So each answer is worth something between 0 and 1:

Named first

worth 1.00

The whole prize. This is the call.

Named second

worth 0.85

You are in the conversation.

Named further down

worth 0.70 down to 0.50

Still named, and still gets calls. Never worth nothing.

Not named, but it read your site

worth 0.25

It found you and chose someone else. A different problem, and a narrower one.

Not named at all

worth 0.00

For that question, you do not exist.

Average those within each assistant, weight the four averages by how many people use that assistant, multiply by 100. That is your score, and because it is an average it is a percentage: it cannot go above 100 however many questions we ask. There is nothing else in it.

Two things we refuse to count.

An answer that recommends nobody. Assistants sometimes reply with general advice and no names at all. That is not a race you lost, it is a race that never happened, so we leave it out entirely. One assistant does this in up to six answers out of ten depending on the trade. Counting those against you would be measuring its mood, not your business.

Anything we could not check. If your Google listing has no website on it, we cannot look at your site, and the report says exactly that instead of scoring you zero for it. A number we did not measure is never printed as a nought.

Your Google ranking earns nothing here. On purpose.

You can be first on Google and named by no assistant at all. We have measured businesses in exactly that position. If Google rankings moved this score, the score would hide the very problem you hired us for.

The same goes for a tidy Google listing. We track it, we show it to you as your groundwork, and we work on it, because it is one of the things assistants read. But it sits beside your score, never inside it. A business the assistants ignore cannot buy a good number with a complete profile.

The number moves, and we say so.

Ask an assistant the same question twice and you can get two different lists. That is why we ask several questions across four assistants and report a frequency, named in 9 of 20 answers, rather than a yes or a no. One answer is an anecdote. Twenty is a measurement.

The free report and the report a paying customer gets use the same formula, on the same scale. The paid one simply asks more questions, more often. The number you see before you buy is the number we then hold ourselves to.

Check it yourself.

Open ChatGPT and ask the question a customer would ask. Nothing on this page is anything you cannot verify in two minutes, and if your result differs from ours we would rather hear about it than not. Answers vary run to run, so ask it a few times.

Something here look wrong? support@thedohenyco.com. If we have made a mistake we will fix it and tell you what changed.

Get your free report and see where you stand.